Use the Net Promoter Score (NPS) to Turn Clients into Promotors

You’re a coach and you want to spend your time coaching, right? To reduce your investment in getting clients, use the Net Promoter Score (NPS). NPS is a simple tool that helps you determine the likelihood that clients would recommend you to colleagues and friends. When used strategically, you can make changes to your practice that will allow you to turn clients into your full-time sales force so you can focus on delivering exceptional coaching. In this session, you’ll learn how to measure your NPS along with techniques you can use to enhance it. You’ll leave with a plan for expanding your practice by leveraging your greatest asset — delighted clients.