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Frequently Asked Questions

What is included in the cost of my registration?

If you are attending Converge 23 in person, the registration fee includes admittance to education sessions, meals, and networking events as outlined in the official ICF Converge 2023 schedule (unless otherwise noted). Due to room capacities, seating for educational sessions is on a first-seated, space-available basis. It is recommended that you arrive early to ensure participation in the session. In-person registrations also include access to the On-Demand package, which will be available approximately three weeks following Converge 23. 

If you purchased a one-day, in-person registration for either Thursday, August 24 or Friday, August 25, your registration includes admittance to educational sessions for the day of purchase, meals, and networking events as outlined in the official ICF Converge 2023 schedule (unless otherwise noted). One-day registrations do not include access to the on-demand package.  

Purchase of the on-demand package includes livestreaming of 12 curated sessions, as well as the opening and closing keynotes. It also includes access to 60+ sessions recordings from the conference, which will be available approximately three weeks after the conclusions of Converge 23. 



Is there an option to purchase an on-demand only registration?

If you are unable to join us in person, you can get the ICF Converge 2023 on-demand package. It is currently available for purchase on the registration page

The on-demand bundle offers livestreaming (English only) of 12 curated sessions and the opening and closing keynotes. The recorded program will include over 60 sessions with the opportunity to earn more than 40 Continuing Coach Education units.  
 
Please note that none of the interactive 90-minute workshops (including pre-conference), ceremonies, learning circles, and networking discussions will be available in the on-demand package.  

All in-person registrations (excluding one-day registrations) include access to the on-demand package, unless you purchased a one-day registration. If you purchased the on-demand package in addition to your in-person registration, refunds will be provided by the end of June. 
 
The on-demand package will be available within three weeks of the live event, and instructions for accessing the package will be shared closer to that time.   



Will there be any service opportunities available at ICF Converge 2023?

Yes, ICF is partnering with local nonprofits and our chapters in Florida to offer attendees multiple opportunities to serve the Orlando community. For more information, visit the Sustainability & Impact page. Attendees will also receive information via email.  



How did ICF decide to host Converge 23 in Orlando, Florida?

ICF is a non-partisan organization. Political affiliation is not considered in our decision when choosing a venue location, the selection and contracting of which is finalized years in advance of an in-person event.   
  
Regardless of where we are, we remain committed to living our core values. With our presence, we can shine a light and bring the power of coaching that transforms. We are fully dedicated to creating a welcoming experience for our attendees while simultaneously fostering a positive impact and influence on the local affected communities. Coaching is integral to transforming societies, and we believe that we can create a ripple effect of compassion, support, and empowerment while in Orlando.  

In addition to support the local hospitality industry and businesses, we are also planning community service projects so that we can aid, empower, and show up as allies to those in need. When the global coaching community comes together, we can create a positive impact — no matter where we are. 



Do I need to be vaccinated to enter the United States?

Non-U.S. citizens (not a U.S. citizen, U.S. national, lawful permanent resident, or traveling to the United States on an immigrant visa) will need to show proof of being fully vaccinated against COVID-19 before traveling to the United States from a foreign country.



Where can I find information about any travel safety advisories in effect?

You can find information about traffic conditions and travel advisories at Visit Florida. ICF will monitor any advisories and communicate with in-person attendees if necessary. For more travel information, visit the Lodging & Travel page.



Will any part of the event take place somewhere besides the designated event venue and hotel (the Caribe Royale)?

Except for the community project, all conference sessions, events, and guest hotel rooms are located at the Caribe Royale. For more information about lodging, visit the Lodging & Travel page.

If you are interested in participating in the community project, please visit the Sustainability & Impact page [link] to learn more. 



Will I have access to a gender-neutral restroom?

Yes, gender-neutral restrooms are available on-site at the Caribe Royale.


 

When will I receive login information for the conference mobile app?

Directions will be sent shared with all attendees around August 1 to allow time to set up your profile in the mobile app.


Do I need to sign up for individual sessions or workshops after I've registered for the conference?

To attend a pre-conference workshop offered on Wednesday, August 23, you must purchase it as an add-on option during the online event registration process. The fee for this add-on offering is $200 USD. Once on-site, you will have access to all other conference sessions. Seating is on a first-come, first-seated basis and due to room capacities, we recommend you arrive at the session early.

 

I need to cancel my registration. What is the process and what can I expect as a refund?

Registration cancellations and refund requests must be made in writing by July 31, 2023. A refund of the full conference fee, minus a $150 USD administrative fee will be given for cancellations received by that date. No refunds will be granted for requests received by ICF after July 31, 2023. If canceling for medical reasons, submit your request along with doctor's note for a full refund, minus the $150 USD administrative fee. Refunds will not be given for no-shows.

Submit requests to ICF at support@coachingfederation.org.

 

Can I transfer my registration and if so, what is the procedure to do so?

Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations associated with that substitution. Requests are to be submitted to support@coachingfederation.org.

 

What is the attire for the conference?

Business casual attire is acceptable. It is recommended you dress in layers so you can add or remove a sweater or jacket and remain comfortable. The temperature in meeting rooms will be set at a standard of 72°F (22°C).

 

Is simultaneous translation available?

During Converge 23, simultaneous interpretation services will be available to in-person attendees for general and education sessions. This service is  provided by Wordly, an Artificial Intelligence (AI) translation platform and can be accessed on your smartphone. Wordly supports 25 languages, which you can browse on their website. Learn more about this offering on the About Education page.

 

Can I use the CCE credits from Converge 23 toward my credential renewal?

The CCE value for each session is listed with the session description. At the end of each session, the presenter will provide a unique ID for that session. Be sure to write down the code. You will then enter the session in the conference mobile app, complete a brief session evaluation, and provide the code from the session. This will create a certificate you can submit your ICF credential renewal application.


Is there a corporate discount available?

A $50 USD discount off the Advance and Regular rates is available for 10+ individuals registering from the same company. Your company representative should complete this form to receive further information. 

 

Can I purchase one-day registration?

Yes. One-day registrations are only available for Thursday, August 24 or Friday, August 25. With this registration, you will have access to education sessions for the day selected (Thursday or Friday), meals, and networking events as outlined in the official Converge 23 schedule (unless otherwise noted). Please note that one-day registrations do not include access to the on-demand package. 

 

Can I bring my spouse to sessions, events, and/or meal functions?

If your spouse/partner wishes to attend a session(s), meals, or events a full conference registration must be purchased. Day passes and event tickets are not for sale.

 

Are you still accepting proposals for conference sessions?

No, the call for proposals is closed.

 

How am I to get from the airport to the hotel?

Transportation from the airport is accessible outside baggage claim for easy transfer to all area hotels via ride share, taxi, or shuttle service. Learn more about your transportation options on the Lodging and Travel page.

 

The hotel’s website is showing sold out. How can I make my reservation?

You will need to use ICF’s custom online reservation portal to make your reservation at ICF’s discounted rate. ICF will add additional hotels once the block at the Caribe Royale is sold out.

 

Is Wi-Fi available?

Yes, there is free Wi-Fi available in the conference center and guest rooms.

 

Still have questions about ICF Converge 2023?

Please contact support@coachingfederation.org with your questions and we will get back to you.